Production API Error Elevation

Incident Report for Alloy

Resolved

The AWS update finally succeeded. We're back up and monitoring the stability of the system. We will be providing a full post-mortem to clients who ask after we are finished documenting this incident.

Posted Mar 13, 2021 - 09:07 EST

Identified

Issues have arisen on the AWS-side with the resizing of our caching layer in production. We're in communication with AWS support trying to resolve this issue as quickly as possible and are also working on a backup plan if AWS is unable to get us back up.

Posted Mar 13, 2021 - 08:37 EST

Investigating

Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

Posted Mar 13, 2021 - 08:19 EST

This incident affected: Production API.