All Systems Operational
Production API Operational
90 days ago
99.98 % uptime
Today
Customer Dashboard ? Operational
90 days ago
99.97 % uptime
Today
Sandbox API ? Operational
Third-Party Dependencies Operational
Hosting Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Sandbox Response Time
Fetching
Production Sandbox Uptime
Fetching
Past Incidents
Sep 28, 2021
Resolved - Reason codes are now populating in the evaluations page for all new evaluations. This took longer than usual to patch due to a large schema migration we had to run overnight. We are auditing our data coming out of this to make sure all other similar instances are identified and fixed. We will be backfilling reason codes for yesterday's evaluations throughout the day today.
Sep 28, 07:38 EDT
Identified - Starting at 13:20 ET today, one of our back-end services that populates reason code groups started malfunctioning. Because of this, we are currently unable to display reason codes and reason code groups in the Evaluations pages UI. No information is being lost, and we are working hard on getting this feature fully functional again.
Sep 27, 15:07 EDT
Sep 27, 2021
Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.